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Terms Conditions

These terms set out how BD98 operates for Bangladesh users, what we expect when you create an account, and how deposits through bKash, Nagad and Rocket are handled. Availability depends on your local law and eligible regions.

Account eligibilitybKash deposit rulesWithdrawal verificationResponsible useSupport contact

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TERMS CONTACT

How to Reach Us About Terms

If you have a question about these terms, need clarification on a policy, or want to report an account issue, our support team is available through the contact paths below. We aim to respond within the same business day for most queries.

What These Terms Cover

BD98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with BD98, you agree to use the platform in line with these terms and the laws that apply where you are. We provide live casino tables, slot rooms and sportsbook markets for adults in regions where the service is permitted. Your account is

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personal to you; sharing login details or letting someone else use your account breaks the agreement. Deposits you make through bKash, Nagad or Rocket are credited to your account wallet once we receive confirmation from the payment provider. Withdrawals follow our verification process to protect your
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account and comply with payment-provider requirements. We reserve the right to close accounts, withhold withdrawals or suspend access if we detect terms violations, duplicate accounts or activity that suggests fraud. Bonuses and promotions come with their own conditions, published on the promo board when each offer
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runs. Game outcomes are determined by the provider's certified random-number generator; we do not influence results. If a technical fault affects a game round, we will investigate and apply the provider's published error policy. You are responsible for keeping your password secure and for any activity
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that happens under your account. If you believe your account has been compromised, contact our support team immediately through the channels listed on this page. These terms may be updated from time to time; continued use of the platform after an update means you accept the
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revised version. Disputes are handled according to the process described in our support section.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Handle Your Account and Data

BD98 follows data-handling practices designed to protect your account details, payment records and personal information. We store login credentials securely, use encryption for payment transfers, and limit access to your data to authorized staff only. Below are the main areas where these terms intersect with your privacy and account security.

Data Retention

We keep your account records, transaction history and support correspondence for as long as your account is active and for a period afterward to meet regulatory and operational requirements. You can request data access or deletion through our support channels.

Payment Security

Deposits via bKash, Nagad and Rocket are processed through secure payment gateways. We do not store your mobile wallet PIN or full payment credentials; transactions are confirmed directly with the payment provider using encrypted channels.

Cookie Policy

BD98 uses cookies to keep you logged in, remember your language preference and track site performance. Some cookies are essential for the platform to work; others help us understand how visitors use the site. You can manage cookie settings in your browser.

Account Changes

If you want to update your registered phone number, change your password or request account closure, contact our support team. Closure requests are processed within a few business days; any remaining balance will be returned via your original deposit method after verification.

Common Questions About Our Terms

No. Each person is allowed one account only. Multiple accounts are against our terms and will result in suspension of all accounts and forfeiture of any balances or bonuses.

Deposits must come from a payment account registered in your own name. Third-party deposits are declined or refunded, and your withdrawal privileges may be suspended until you verify ownership of the payment method.

Each promotion has its own validity period, listed on the promo board when the offer runs. Bonuses expire if not claimed or wagered within the stated timeframe, and terms for each offer are published separately.

Withdrawals are subject to verification and any applicable wagering conditions tied to bonuses. If you deposited without claiming a bonus, withdrawals are processed once identity and payment-method checks are complete, usually within one business day.

Contact our support team immediately via live chat or email. We will lock your account, investigate recent activity and guide you through resetting your password and securing your login details.

No. The terms and conditions cover how you use the platform, eligibility, deposits, withdrawals and account rules. The privacy policy explains how we collect, store and protect your personal data. Both documents apply when you use BD98.

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